ZEBCOTT Car Care Product Return Policy
At ZEBCOTT, we are committed to providing our customers with top-quality car care products. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our return policy. Please read the following guidelines to ensure a smooth and hassle-free return process:
7-Day Return Window: You have 7 days from the date of purchase to initiate a return.
Eligibility for Returns: To be eligible for a return, your item must be in the same condition as when you received it. It must be unused, in its original packaging.
Change of mind is not applicable for return.
Contact our Customer Support Team: To initiate a return, please contact our customer support team at email@example.com . Provide your order number and details of the item you wish to return.
Verification: Our team will guide you through the verification process and provide instructions on how to return the item.
Packaging: Please ensure that the item is securely packaged to prevent damage during transit. Use the original packaging if possible.
Shipping: You will be responsible for the shipping costs associated with returning your item. Shipping costs are non-refundable.
Inspection and Refund: Once we receive your returned item and inspect it, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment. Please allow some time for the refund to reflect in your account.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product and its packaging. We will arrange for a replacement or refund.
Contact Us: If you have any questions about our return policy, please reach out to our customer support team at firstname.lastname@example.org or 0302-2227812.
At ZEBCOTT, we value your satisfaction and are committed to ensuring that you have a positive experience with our products. Thank you for choosing us for your car care needs.
Note: This return policy is subject to change without prior notice. Please refer to the latest version of our return policy on our website for the most up-to-date information.